Oily Points
As a reward member you will earn points every time you shop.
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(no need to join if you already have an account with Essentoils. just login to see your points)
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FAQs
Do my rewards points expire?
Yes, your points expire but only after after one year.
How long does it take for my points to show up in my account?
In most cases, earned points should display in your account within a few minutes of earning them. However, in rare instances it may take up to 48 hours for your point balance to adjust. If after 48 hours earned points are still not displaying in your account, please contact our team at info@essentoils.co.za.
How do I use/redeem my points?
Points can be redeemed in the Rewards app for a discount code to be applied when you checkout. Simply log in and click on the Rewards button and click on the Redeem Points link.You can then choose how many points you wish to redeem and once you select it, you will be shown a discount code to use at checkout. You can only use 1 discount code at a time, so this voucher cannot be combined with another voucher code.
Can I use my points during sales and promotions?
No, unfortunately at this time points cannot be used to pay for items on sale.
Do I earn points on my whole order total?
No, points are earned after any discounts are applied and points are NOT earned on any VAT or shipping charges.
How often can I earn points for Product Reviews?
100 points can be earned once every month for submitting a review. The reviews must be a legitimate review of the product and approved by the Essentoils Team. To write a review, so to the product on our site and scroll to the reviews and click on Write a review. Be sure to use the same email address that is linked to your regards account (don’t worry, the email will not show up with your review, it’s only for us to allocate the rewards points).
How can I earn points for following Facebook and Instagram Pages?
100 points can be earned per page if you follow our Facebook and Instagram pages, but only if you are not already doing so. Click here to follow us on Facebook and here for our Instagram page.
How do I check my points balance and rewards history?
Your points balance, current status, and rewards history are all available when you click on the Rewards button on the bottom left of your screen
What happens to my points when I make a return?
Upon the return of an item, the points earned on the purchase will be deducted from your Rewards Account. If points were applied towards the purchase cost, those points will be added back to the Rewards Balance.